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Self Help Index
Accessibility Resources
Account Managers
Adobe Applications in Computer Labs
Adobe Acrobat Pro for Faculty and Staff
Adobe Creative Cloud for Faculty and Staff
Adobe Express
Adobe Portable Document Format (PDF) Creation
Adobe Sign
Adobe Storefront for Students
(AI) Artificial intelligence
Appworx Client - Instructions for Installing in Windows
ArcGIS Desktop Installation Guide
ArcGIS Online User Guide
ArcGIS Pro Installation Guide
Argos
Backing up – Where to Store Your Files
Banner Creating A Personal My Menu
Brightspace Instructor Self Help Documents
Brightspace Student Guide
Browsers Enable / Disable Pop-ups in Common
Calendar Appointment Scheduling for Individuals and Departments
ChemDraw Installation Guide
Cisco IP Phone Functions
CIT Information for Geneseo Employees
Classroom Audio Troubleshooting
Classroom Video Troubleshooting
Clear Cache and Cookies in your Web Browser
College Union App Management
Communicating With Your Class
Computer Lab Locations and Policy
Computer Lab Software Information
Computing Accounts
Account Affiliations
Account Eligibility
Account Expirations
Claiming your Geneseo Account and Troubleshooting
Courtesy Accounts
Faculty/Staff Account Provisioning Process
Geneseo Account Name Changes
Limited Access Accounts
Official Account Communications
What is the "single-use code" email from the Microsoft Account Team?
Configuration Baselines
Copyright Violations
Credly Badge Metadata
CRM Advance Troubleshooting
Custom Class Roster
Degree Works Troubleshooting
Degree Works Waivers using KnightWeb - Faculty
Department Phone Bill Review (deprecated)
Digital Resources for New Geneseo Students
Digital Signs with Airtame and RiseVision Player
Digital Storage Strategy
Digital Tools Resources and Support
DMCA Takedown Notices
Updating the Desktop Docuware Client
Don't Get Reeled In by Phishing
Considerations for Employee Separation
EMS Desktop Client and URLs for the EMS Web Applications Installation
Encrypted Wireless Network (Android Devices)
Encrypted Wireless Network Chromebook (Chrome OS)
Encrypted Wireless Network (macOS)
Encrypted Wireless Network (Windows 10 and Windows 11)
In Your Room - Connecting via Ethernet
Exam Grading and Scanning
Export Student Organization Roster to CSV
FAX Service
Federated Login (SSO) Troubleshooting
Equipment Available for Loan at the CIT HelpDesk
Gaming Consoles, Rokus and Apple TVs, TVs and Network Appliances in ResNet
Geneseo Account Help Signing in
GitHub @ SUNY Geneseo
Creating a Google Form
Google Mail (Gmail)
Google Takeout - Exporting Google Data
Gnumber - Geneseo ID Number
Google Workspace for Education at Geneseo
Hybrid Meetings Technology and Best Practices
Hybrid Classroom Technology
Inboxes and Outboxes
iOS Resources (iPhone, iPod Touch, and iPad)
Using Jamf Connect to gain temporary administrative rights on your Apple computer
Jmol Installation Guide
KnightWeb FAQ
KnightWeb for Faculty and Advisors
LimeSurvey
LinkedIn Learning (LIL)
macOS Updating after Nudge prompts
Mailing List General Information
Multiple Microsoft and Google Accounts Accessing
Reset / Recover a Forgotten Password
mailto configuring
Make Me Admin app to gain temporary administrative rights on your Windows computer
Managed Google Groups
Managing your Apple computer with the CIT Self Service application
Maple Install instructions
Mathematica Installation and Licensing Instructions
MathType Add-in for Microsoft Word 365
MATLAB Installation Guide
Meeting Room Hybrid Conference Systems: Meeting Owl and Kandao Meeting 360
Mercury Self-Help
Microsoft Office 365
Minitab Installation Guide
Mobile Devices at Geneseo
Installing (MFA) Multi-Factor Authentication Management
More Help
myGeneseo Portal
My Health Portal (myhealth.geneseo.edu)
New Students Technology Resources
Operating System (Personal Devices) Upgrading
Optical Scanning of Raw Data
Support for Outgoing Students
Parlance - Automated Attendant / Campus Name Connector
Integrating your Pearson MyLab or Mastering
Printing at Geneseo – Getting Started
Power BI Getting Started
Preparing your Personal Computer for the Geneseo Network
1Password For Teams
Password Managers
Password How To Change
Passwords should be Passphrases
Self Service Password Reset Configuration
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