Usage

• Crm Advance may be access via this URL: https://geneseocrm.elluciancrmadvance.com

Common Errors

• Resource string does not exist

  • This may occur after an upgrade.

  • Fix: Clear browser cache. Reference: https://elluciansupport.service-now.com/kb_view.do?sysparm_article=000044893

Additional Support

• Contact IS → Eric McLean

• Open an Ellucian Support Ticket. Reference: https://login.ellucian.com/

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