Password Changing from a College-Provided Computer

Password Changing from a College-Provided Computer



This document explains how to change your Geneseo password from a college provided computer; meaning a computer issued from CIT (to employees) including loaner laptops and public lab computers.

Before You Start

  1. Make sure you review How to Change Your Account Password | Selecting a new Password, which has the latest password requirements

  2. Ensure your computer is connected to the internet

    1. For most of the methods described below, you no longer need to be on the college network. The only exception is for Windows computers still bound to Active Directory (AD)

Steps

Visit the appropriate section below based on your computer’s operating system:

macOS

This self-help guide will describe how to change your Geneseo Password from a college provided macOS computer.

Before You Start

Please look at your computer to see if you have a “G” icon on your Menu Bar in the upper right corner. If you do not have the “G” icon and your computer was provided by the college, please contact CIT using the information in the “Still Need Help?” section below.

  1. From the Geneseo "G" icon in your menu bar, click Change Password

    The change password option highlighted in the list that appears from clicking the G icon
  2. On the Microsoft window that pops up, enter your Geneseo email address, then click Next

    The Microsoft sign-in window prompting for email address
  3. Enter your current Geneseo password, then click Sign in

    The Microsoft sign-in windowing prompting for the user's current password
  4. Scroll down to the Password box, then click the Change Password link

    The tile with the change password link on the Microsoft account page
  5. Enter your current Geneseo password in the Current password field, your desired new password in the New password and Confirm new password fields, then click the Submit button

    The change password screen with the fields current password, new password, and confirm new password.

  6. Click the Done button at the bottom of the window; when prompted to sign in to Jamf Connect again, click OK

    The prompt that appears from Jamf Connect to sign in again
  7. Enter your new password into the Password field, then click Sign In

    The Jamf Connect sign in window
  8. To re-synchronize your Geneseo password with your computer password, enter your old password in the Local Password field on the final window, then click Sync

The prompt to enter your old password one last time to sync your new password to your Mac

Windows

There are currently have two kinds of college provided Windows computers:

  1. Windows computers managed using only our cloud Mobile Device Management (MDM) system, Entra ID

  2. Windows computers bound to Active Directory (AD)

The password change process is different depending on which of these computers you have. The easiest ways to tell are at the log in screen and in the Settings app.

Cloud-only Managed Machines

You can tell a device is managed by the cloud only if at the log in screen, you are asked to enter your email address to sign-in to your work or school account. You can also look in Settings under AccountsAccess work or school, and you should see a box that says “Connected by <your email>” and under that “Connected to SUNY Geneseo’s Entra ID”.

  1. Press the Ctrl + Alt + Del keys on your keyboard and select Change a password

    The Ctrl-Alt-Delete screen with options. The Change a password option is highlighted.
  2. Your default web browser will open and bring you to the My Sign-Ins Microsoft page with the password change box open

  3. Follow the prompts to change your password

  4. After changing your password, your computer will likely prompt you to sign-in again so that it has your updated password. If you were connected to the eduroam Wi-Fi, you will need to sign-in again with your new pasword

AD-Bound Machines

If you are off-campus, you must have an active VPN connection to use this method. Please see our VPN Self-Help guide to setup and connect to the VPN.

You can tell a device is AD bound if at the log in screen, you are asked to enter a “User name” and below the password field, there is text saying “Sign in to: GENESEO” and “How do I sign in to another domain?” You will also be able to sign-in using just the username portion of your email without the “@geneseo.edu” piece. You can also look in Settings under AccountsAccess work or school, and you should see a box that says “w2k.geneseo.edu” and “Connected to GENESEO AD domain”.

The sign-in window for an AD bound computer. The important thing to note is the text saying sign in to GENESEO
The access work or school page in Settings with a box saying w2k.geneseo.edu and connected to Geneseo AD domain
  1. Press the Ctrl + Alt + Del keys on your keyboard and select "Change a password

    The Ctrl-Alt-Delete menu with the change a password option
  2. On the 'Change a password' dialog, fill out the fields then press Enter key on your keyboard or the  button

    The password changing window that appears when choosing the change a password option on an AD-bound computer. You enter your user name, old password, new password, and confirm the new password by typing it again
  3. If completed successfully you will receive a message that your password was changed successfully 

  4. Optionally: restart your computer

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