Claiming your Geneseo Account and Troubleshooting

 

 

Before You Start

Make sure you have your claim code and your username. It is a 12 digit code that looks like R4T7-UY8P-HF52. If you do not have a claim code or do not know your claim code use the I do not have a claim code link.

  • Students receive an email from helpdesk@geneseo.edu with a username and claim code in their application email.

  • Faculty & Staff should receive a claim code and username from their hiring department head, secretary, or supervisor. (Geneseo users can see a list of account managers that receive these notifications).

Steps

  1. Go to https://go.geneseo.edu/claim

  2. Click on the button titled: Claim An Account

  3. Enter your username and claim code.