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Support for Outgoing Students

Support for Outgoing Students

Help page for recently graduated students, alumni, and those who are leaving Geneseo.

What Happens to My Geneseo Accounts After I Leave?

If you are graduating or departing from SUNY Geneseo, please be aware that your Geneseo accounts, including your @geneseo.edu email, will be deactivated six months following your official graduation or departure date.

  • Six-Month Window: You have six months to access your Geneseo account after you graduate or leave.

  • No Reactivation: Once deactivated, your account cannot be reactivated, and CIT cannot recover any files, emails, or data.

  • Do you have a personal email address on file?

Plan Ahead: Back up any important data and transfer emails or files before your deactivation date.

Outgoing Student Checklist

Email

Create a Personal Email Account

  • Create a personal email address ahead of time. You can use free services like Gmail, Outlook, or Yahoo, or check if your Internet provider offers one.

Once your account is deactivated, CIT cannot reactivate it, and you will lose access to any remaining data or emails.

Forwarding your email

Copy content to another account

  • Google provides a method to transfer content from your @geneseo.edu account to another Google account. Follow this Google guide to do so.

Download your account information

  • Google provides a method to export and download all your information. Follow this Google guide to do so. 

Network/Cloud Storage

Google Drive

  • Like email, any files that you have saved to our Files servers or Google Drive space will be deleted two months after you leave Geneseo.

  • Please be sure to back up any of this data that you wish to keep before leaving campus. If you have worked on documents for a club or other campus organization, make certain that the ownership of those files is transferred to that organization. It is recommended that the organization use a Google Shared Drive to prevent the loss of data when members leave. Follow Google's instructions to transfer your email and drive files you own to a personal Gmail account. You can also easily download an archive of your Google Drive Data using Google Takeout. Please read Google's support document for full details about the Google Takeout service.

Microsoft OneDrive

You can download your data from OneDrive using OneDrive Sync. View these setup instructions for Windows and these instruction for macOS . To download items, you will use Sync to copy or move items to your local machine or flash drive.

A much slower option is to open and download each folder or item in your OneDrive, sign in to OneDrive select your items and click Download from the top menu bar. 

There is no migration path from Microsoft OneDrive to a personal Microsoft OneDrive account without saving the data to a computer first. 

Adobe Creative Cloud

If you have stored files in your Geneseo Adobe Creative Cloud account, Adobe offers a transfer service to help migrate your student access to a personal Adobe account. Please view these instruction from Adobe and go here to get started https://graduation.adobe.com/

MyGeneseo

You will lose access to MyGeneseo once you lose access to your @geneseo.edu account.

  • Be sure to update your personal email address in MyGeneseo under Contact Information.

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  • We recommend you consider printing an unofficial transcript and any relevant financial information prior to your account being deactivated.  

  • Official Transcripts can be requested using the directions on the Registrar Transcripts page

  • Alumni can stay connected on the U-Knight Alumni Community

  • You can contact the Registrar's Office for assistance with any other questions.

Geneseo Licensed Software

Any software listed as Academic Software on http://software.geneseo.edu/ is available only to current students. You must remove this software upon leaving the College. See this page for instructions on Windows and this page for instructions on macOS.

Microsoft Office

When you graduate and your SUNY Geneseo account is disabled, you will need to purchase Microsoft Office on your own. When the subscription expires, Office software applications will enter read-only mode, which means that you can view or print existing documents, but you can’t edit them or create new ones. To return to full Office functionality, you can purchase a subscription to Office by visiting Microsoft 365. You could also use Office Online for free when you create a personal Microsoft account.

NY-Alert powered by EverBridge

Geneseo updates NY-Alert/Everbridge subscriptions automatically. If you would like to unsubscribe before your account is removed automatically, log in to MyGeneseo and click NY-ALERT in the “Sites” section. 

Commencement Announcements

Students graduating in the Fall may be concerned about how they will receive commencement announcements. Not to worry. If you follow the instructions given during your graduation application and update your Home Email address to be a personal (non-Geneseo) email address, that address will automatically be subscribed to commencement-l when your Geneseo account is deactivated. If you want commencement-l emails, you must update your Home Email address in MyGeneseo.

To update your home email address and expected graduation date, and to complete a graduation application, log in to MyGeneseo and click “Apply to Graduate/Update Grad Status” in the “Sites” section.

Alumni 

Be sure to update your contact information with the Office of Alumni Relations to receive important information about events near you and to stay in touch with your alma mater!

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