CIT Self Help

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Self Help Index
Accessibility Resources
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Account Managers
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Adobe Applications in Computer Labs
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Adobe Acrobat Pro for Faculty and Staff
Adobe Creative Cloud for Faculty and Staff
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Adobe Express
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Adobe Portable Document Format (PDF) Creation
Adobe Sign
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Adobe Storefront for Students
(AI) Artificial intelligence
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Appworx Client - Instructions for Installing in Windows
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ArcGIS Desktop Installation Guide
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ArcGIS Online User Guide
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ArcGIS Pro Installation Guide
Argos
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Backing up – Where to Store Your Files
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Banner Creating A Personal My Menu
Brightspace Self Help Documents
Brightspace Student Guide
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Browsers Enable / Disable Pop-ups in Common
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Calendar Appointment Scheduling for Individuals and Departments
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ChemDraw Installation Guide
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Cisco IP Phone Functions
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CIT Information for Geneseo Employees
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Classroom Audio Troubleshooting
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Classroom Video Troubleshooting
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Clear Cache and Cookies in your Web Browser
College Union App Management
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Communicating With Your Class
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Computer Lab Locations and Policy
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Computer Lab Software Information
Computing Accounts
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Configuration Baselines
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Copyright Violations
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Credly Badge Metadata
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CRM Advance Troubleshooting
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Custom Class Roster
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Degree Works Troubleshooting
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Degree Works Waivers using KnightWeb - Faculty
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Department Phone Bill Review (deprecated)
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Digital Resources for New Geneseo Students
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Digital Signs with Airtame and RiseVision Player
Digital Storage Strategy
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Digital Tools Resources and Support
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DMCA Takedown Notices
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Updating the Desktop Docuware Client
Don't Get Reeled In by Phishing
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Considerations for Employee Separation
EMS Desktop Client and URLs for the EMS Web Applications Installation
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Encrypted Wireless Network (Android Devices)
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Encrypted Wireless Network Chromebook (Chrome OS)
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Encrypted Wireless Network (macOS)
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Encrypted Wireless Network (Windows 10 and Windows 11)
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In Your Room - Connecting via Ethernet
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Exam Grading and Scanning
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Export Student Organization Roster to CSV
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FAX Service
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Federated Login (SSO) Troubleshooting
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Equipment Available for Loan at the CIT HelpDesk
Gaming Consoles, Rokus and Apple TVs, TVs and Network Appliances in ResNet
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Geneseo Account Help Signing in
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GitHub @ SUNY Geneseo
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Creating a Google Form
Google Mail (Gmail)
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Gnumber - Geneseo ID Number
Google Workspace for Education at Geneseo
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Hybrid Meetings Technology and Best Practices
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Hybrid Classroom Technology
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Inboxes and Outboxes
iOS Resources (iPhone, iPod Touch, and iPad)
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Jmol Installation Guide
KnightWeb FAQ
KnightWeb for Faculty and Advisors
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LimeSurvey
LinkedIn Learning (LIL)
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macOS Updating after Nudge prompts
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Using Jamf Connect to gain temporary administrative rights on your Apple computer
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Multiple Microsoft and Google Accounts Accessing
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Mailing List General Information
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mailto configuring
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Make Me Admin app to gain temporary administrative rights on your Windows computer
Managed Google Groups
Managing your Apple computer with the CIT Self Service application
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Maple Install instructions
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Mathematica Installation and Licensing Instructions
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MathType Add-in for Microsoft Word 365
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MATLAB Installation Guide
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Meeting Room Hybrid Conference Systems: Meeting Owl and Kandao Meeting 360
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Mercury Self-Help
Microsoft Office 365
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Minitab Installation Guide
Mobile Devices at Geneseo
Installing (MFA) Multi-Factor Authentication Management
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More Help
myGeneseo Portal
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My Health Portal (myhealth.geneseo.edu)
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New Students Technology Resources
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Newton Lecture Hall Classroom Audio Equipment
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Office 365 in the Virtual Lab
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Operating System (Personal Devices) Upgrading
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Optical Scanning of Raw Data
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Outgoing Students Support
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Parlance - Automated Attendant / Campus Name Connector
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Integrating your Pearson MyLab or Mastering

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