Managing an Incomplete Grade in Brightspace

This page walks you through the steps needed to manage an Incomplete grade in Brightspace.

Don't forget to change the student's role back to "GEN - Student (Non-Cascading)" once the incomplete has been resolved. Otherwise, the student will retain access to the course indefinitely.

Steps

To manage the incomplete, all we need to do is change the student's enrollment in the course. To change a user's enrollment in the course:

  1. Select Roster from the blue course navigation bar.

  2. Select the checkbox to the left of the student for whom you are granting the incomplete and then select Enrollment.


  3. You'll be brought to a "Change Enrollments" page where you'll see only those users you select in the previous step. Use the drop-down menu, under the "New Role" column, to change the student's role to "GEN - Student Extended Access (Non-Cascading)" and then click the blue Save button.

Please be advised that for courses using Discussions, a new end date will need to be applied to (or removed all together from) the Discussion Topic in order for the learner to be able to submit.

Related Self Help Guides

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    Delete a grade item or category — This guide has information about how to remove unwanted grade items or categories
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    Hide the Final Calculated Grade in Brightspace — Hiding the Final Calculated Grade can be helpful if Instructors want to prevent students from seeing their (final) grade at any point during the term and if an Instructor wishes to prevent students from receiving email notifications when a grade has been entered/updated (since the Final Calculated Grade, by default, will also be updated each time a grade is entered which causes email notifications to be sent to students).
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    Hide a Single Grade Item or Grade Category from Students When grading student work, instructors might want to decide to keep grades and feedback hidden from learners until all work has been graded, for example. For grades and feedback to be fully hidden from students, both a) the grade item and/or its category and b) the graded activity itself need to be made invisible.
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    Creating Extra Credit Grade Items — Extra credit points can be given in Brightspace in two ways:
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    Dismiss Activities from QuickEval — When you dismiss an activity, it is hidden from the Quick Eval list, but won't affect the activity. A dismissed activity is still available for evaluation from its own tool (Assignments, Quizzes, Discussions).
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    Entering all grades for a specific Grade Item — There are many ways to enter grades into Brightspace. Typically you might enter grades within the Assignment or Quizzes tool. However there are times when you may not be using those tools, but have another activity that requires a grade. One of the simplest and most straightforward is to use the Enter Grades function within the Gradebook. This method allows you to input all the grades for a specific activity in one place, without having to use the assignment or quiz tools.