Encrypted Wireless Network (Windows 10)

These directions will help you setup access to Geneseo's encrypted 802.1x wireless networks on Windows 10 computers.


  1. Click on the Wireless icon in the lower right corner of the screen.

  2. You should now be presented with a list of available wireless networks. Select the eduroam network.

  3. Now click on the Connect button. You may also want to select Connect automatically to remember this network for the future.

  4. Click or tap Connect to access the network. Enter your Geneseo email address and Password when prompted. ie. abc0@geneseo.edu and then your password.

  5. Select Connect and your computer will now connect to the Geneseo network.


Our Meraki wireless network is brand new as of summer 2023, running version 6 of the Wi-Fi industry standard. Windows 10 has been out since July 2015, over 8 years. Original and older versions of Windows 10 are not compatible with our wireless network. In our testing, we have found two distinct actions to be necessary for Windows computers to be able to connect to our wireless network:

  1. Upgrade Windows to Windows 10 version 22H2. This can be done within Windows Update.

  2. Download and install the newest wireless network card drivers from the network manufacturer web site, not from within Windows Update. 

    1. Determine the make and model of the network card by finding it in the Network Adapters folder inside the Device Manager, for example: Intel AX210

    2. Search Google for that exact make and model to download an updated driver, for example: Intel AX210 windows 10 driver

    3. Download and install the new driver.

    4. Reboot.

If you are having difficulties it may be helpful to remove the wireless profile, clear all settings related to eduroam and start over.  The easiest way to do this is the following

  1. Press "Windows key + r" to open a run dialog box

  2. Type "cmd" and press enter.

  3. Paste in the following command:

    netsh wlan delete profile name="eduroam"
  4. Now the profile has been deleted and you can start over 

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