Originally published on July 1, 2025, in AllStaff email

Dear Campus Community,

The New York State Comptroller’s Office has informed us of a potential security issue involving New York State Payroll Online (NYSPO). As a reminder, NYSPO is the portal where employees can access their W-2 forms, update tax withholding information, and manage direct deposit settings.

Purpose: To provide important information and guidance regarding NYSPO access and security.

• Phishing Alert: There have been reports of fraudulent websites impersonating the official NYSPO login page in an attempt to gain unauthorized access to employee accounts.

• Search Engine Risk: Individuals searching for “NYS Payroll Online” via search engines may have been directed to these fake websites instead of the official portal.

• Safe Access: To protect your credentials, always access NYSPO directly by entering the official URL:
       https://www.osc.ny.gov/state-agencies/payroll/nyspo or navigate to: osc.ny.gov → NYS Payroll Online → Sign In

• Temporary Read-Only Access: As a precaution, employees currently have read-only access to NYSPO. This means you can view your information but cannot make changes at this time.

• Suspicious Activity: If you receive a notification about changes you did not initiate, or if you have any concerns, please contact the Payroll Office immediately at Payroll@geneseo.edu.

• Ongoing Updates: We will share additional updates as they become available.

Recommended Access Method for SUNY Geneseo Employees:
The safest and most convenient way to access NYSPO is by signing into your myGeneseo account and selecting the SUNY Self-Serv tile.

Thank you for your attention to this important matter.

Originally published on June 17, 2025, in CIT Help Desk News

Upcoming scheduled maintenance notice

Thursday 6/19/25 at 6:00am we are replacing the authentication certificate used by campus managed macs to connect to eduroam.

This requires a reboot of both authentication servers and will cause a 30 min outage for the eduroam, gPlay and guest wireless networks.

Campus managed macs will not be able to connect to eduroam until they have the new certificate installed.

This happens automatically when a mac connects to the internet on or off campus.

Any computer connected to the internet prior to 6/19/25 will already have the certificate installed.

Start time: Jun 19, 06:00 EDT

Estimated duration: 1 hour

Components affectedNetwork & Wireless - Wireless Connect

Originally published on June 11, 2025, in Today at Geneseo

All departments and users are required to move their data from the \\files server, as it will be shut down on July 1.

Please check for data you want to keep in all locations—departmental, project, and user directories. If you have any questions about moving your files to OneDrive and SharePoint, please ask CIT.

Sent via email to Mac owners and to Today @ Geneseo on 13 Jun 2025

CIT recently wrote to campus Mac users about the new wireless network certificate. Sign in and actively use your Mac (or leave it idle) for about an hour while connected to the internet before next Thursday, June 19th, 2025. Doing so helps ensure that you will be able to automatically connect to the wireless network eduroam when you return to campus. 

Every year Geneseo’s wireless infrastructure presents a new certificate to computers trying to connect to WIFI. To minimize eduroam interruption, CIT distributes the new certificate to computers before the new certificate is activated in the wireless infrastructure. If you do not use your Macs during the summer and don’t receive the new certificate, your Mac doesn’t trust the new eduroam certificate will not connect to eduroam without in-person help from CIT. 

If you have questions about this message or process, Ask CIT! Call 585-245-5588 or submit a request.

Originally published on May 12, 2025, in Today at Geneseo

CIT and IR are excited to announce that Qualtrics Surveys are now available to the campus community for conducting academic research. Qualtrics may also be suitable for collecting assessments and surveys when the features of Google Forms and Microsoft Forms do not meet your needs. We recommend trying Google Forms or Microsoft Forms as your first option before using Qualtrics.

Qualtrics is available for all faculty and staff. Starting in Fall 2025, students will also have access to Qualtrics for academic research with approval from a faculty member. If you have experience using Qualtrics and would be interested in sharing your knowledge with others, please send an email to iresearch@geneseo.edu.

To access Qualtrics, visit myGeneseo and search for "Qualtrics" within Sites. For support resources, including free video tutorials, visit the help link on the Qualtrics landing page.

Originally published on April 29, 2025, in SUNY Geneseo Announcement MyLearning email

If you need assistance from CIT to help with your course content, "Strive for 85," in Brightspace, please submit the Accessibility Consultation Request form with questions and concerns.

Originally published on April 23, 2025, in email to ddc-l, CIT by Laurie Fox, Director, Educational Technology

This is a reminder that all departments and users are required to move their data from the \\files server, as it will be shut down on July 1, 2025. Our Digital Storage Strategy team has met with each of your departments in the past 10 months to discuss new storage options in SharePoint.

To assist with your familiarity of navigation in OneDrive and SharePoint, we are offering a workshop titled "Find It Fast: Navigating File Storage with OneDrive & SharePoint”. This workshop will be held several times in May and June.

Struggling to keep track of your digital files? Learn how to quickly access, organize, and manage your documents. This session will guide you through essential tips and shortcuts to streamline your workflow—whether you're using Windows or MacOS.

We'll explore how to:

• Navigate OneDrive (My Documents) and SharePoint with confidence

• Use the Waffle icon (app launcher) to easily switch between Microsoft 365 apps

• Leverage the SharePoint Start Page (All Sites) and learn how to follow sites for quick access

• Use SharePoint Document Libraries effectively and add them as shortcuts in OneDrive

• Integrate cloud storage with your desktop using File Explorer and the OneDrive cloud icon (Windows) or Finder and the cloud icon (Mac)

Perfect for anyone looking to master file navigation in Microsoft 365, this course will help you find what you need—fast.

Workshop Dates:

• May 6 - 2:00 pm

• May 7 - 2:00 pm

• May 15 - 10:00 am

• May 21 - 10:00 am

• June 3 - 1:00 pm

• June 11 - 1:30 pm

• June 16 - 10:00 am

Join any workshop on Teams via the link: https://go.geneseo.edu/finditfast

Please share this announcement with your department. I encourage you and your department to attend these workshops if you would like a refresher on how to navigate in OneDrive and SharePoint. Please let me know if you have any questions or need further assistance.

Originally published in Today @ Geneseo on April 21, 2025.

Final Reminder: Deletion of Emails Older Than 10 Years

On April 30, a new setting in Gmail will automatically delete emails older than 10 years. This change helps Geneseo comply with data retention policies, improve email management, and protect sensitive information by limiting its accessibility over time.

Please review your old emails and save any important information before April 30. To view your messages received and sent before 2015, open Gmail and type "older_than:10y" in the top search bar. If you would like to keep a copy of an old email, you can select "Download Message" from the three-dot menu in the web client or print the message and save it as a PDF.

Originally published in TLC Tuesday on April 15, 2025

Wednesday 4/23, 4:30-6:00pm in South Hall 225

Are you curious about how AI and their underlying machine learning techniques work? Do you have a favorite song you'd like to "play" in a virtual reality rhythm video game like Beat Saber?

Inspired by Papers We Love, this second of two talks will attempt to explain in plain language the 2020 "DeepSaber: Deep Learning for high dimensional choreography" academic paper, where researchers expanded on the foundation of 2017's "Dance Dance Convolution" paper to build a new model that can generate Beat Saber levels based only on audio input.

We'll also discuss the ethical and economic implications of building an AI model able to reproduce (at slightly lower quality but near-zero cost) the labor of people whose game levels were used to train the paper's model. After the talk portion, attendees will be invited to submit their own songs to a popular hosted generative modelto generate, inspect, then play Beat Saber levels on the speaker's gaming desktop computer and Playstation VR2 headset.

Presented by David Warden, Senior Systems Analyst & Managing Director of Research Technology in CIT. 

Originally published on April 3, 2025, in Today at Geneseo

Reminder: Deletion of Emails Older Than 10 Years

On April 30, a new setting in Gmail will automatically delete emails older than 10 years. This change helps Geneseo complies with data retention policies, improves email management, and protects sensitive information by limiting its accessibility over time. You should review old emails and save any important information before April 30.

To view your messages received and sent before 2015, open Gmail and type in "older_than:10y" on the top search bar. Would you like to keep a copy of an old email? In the web client, you can select Download Message from the three-dot, s menu or print the message and save it as a PDF. No matter where they are stored, documents must comply with the SUNY Records Retention Schedule.

Originally published on April 1, 2025,  in Today at Geneseo.

Introducing KnightNet: Our New Digital Hub

Welcome to a more connected Geneseo—KnightNet! In collaboration with CIT, the Office of College

Communications and Marketing has created SUNY Geneseo's new intranet, KnightNet​, on Sharepoint. KnightNet is ​the new centralized digital home for internal communication and knowledge sharing.

 KnightNet ​is only accessible to faculty, staff, and students, ensuring that our internal content is protected by login while remaining easily accessible to those who need it. It also allows ​the College to shift internal-only information off our public website, geneseo.edu, to a platform built for internal operations.

KnightNet is live now, and departments are publishing their pages on a rolling basis. The project team has begun outreach and training with departments to support their transition.​ If your department has not been contacted yet, stay tuned! Questions? Please email comm-mark@geneseo.edu.

Originally published on March 31, 2025, in Today at Geneseo.

Generative artificial intelligence (GenAI) can create human-sounding text, audio, and video, which can save time on many daily personal and professional tasks. However, scammers are also using these capabilities to fool unsuspecting victims by impersonating real human voices and video likenesses in increasingly sophisticated and convincing cons. These criminals combine freely available content with sensitive business and personal data that users have unwittingly shared with GenAI platforms like ChatGPT, Claude, or DALL-E 2.

March 31–April 4, AI Fools Week, aims to increase awareness of this growing trend with smart approaches to protecting sensitive information while using GenAI and thwarting scamming attempts. Watch for social media posts from CIT (@CITgeneseo) throughout AI Fools Week, sharing steps anyone can take to defend ourselves against AI-powered scams.

Originally published on March 28, 2025, in Today at Geneseo

During spring break, several student email accounts were hijacked and used to send phishing emails to students and employees. These emails posed as job opportunities or account issues, directing recipients to a Google form requesting personal information such as name, email address, password, and phone number. The scammer then texted victims, asking for a code they said was needed to process a request. In reality, this allowed them to bypass the account’s multi-factor authentication (MFA) protections. To avoid falling victim to similar attacks, please follow these guidelines:

1. Avoid suspicious links: Do not provide personal information through unfamiliar forms.

2. Protect MFA methods: Do not share or input MFA codes anywhere other than the standard Microsoft login screen.

3. Report suspicious emails: If you receive a phishing email from a Geneseo account, please report it to CIT.

Stay vigilant and protect your personal information!

Originally published in Today at Geneseo on March 7, 2025

CIT is always seeking better ways to communicate with the campus community. If you missed a recent email with a CIT announcement, bookmark these sites for up-to-date CIT news:

 

• CIT News: Find campus announcements sent via Today at Geneseo and campus email lists. 

• CIT Status System: Get real-time updates on network and server interruptions and planned outages. The new CIT Announcement component posts important announcements for the campus community.

To receive email or text notifications from the CIT Status System, visit status.geneseo.edu and click the blue “Subscribe to Updates” button. Enter your email or cell phone number to subscribe. If you're already a subscriber, the status system will send you a one-time password (OTP) to change your settings.

Originally published in TLC Tuesday on February 18, 2025

Navigating the New ADA Title II Requirements: A Framework for Higher Education Professionals

Friday, February 28, 12-1pm

Virtual via Zoom

Join us for an insightful hour-long webinar where we delve into the recent updates to the Americans with Disabilities Act (ADA) Title II regulations and their impact on higher education institutions. These regulations significantly change how public colleges and universities need to approach web and digital accessibility compliance. This session is designed to provide higher education administrators, faculty, and staff with a comprehensive understanding of what has changed with the Title II regulations and practical strategies for compliance. We will be collecting questions in advance and will leave time for an interactive segment if time allows. An FAQ will be created as a resource and made available after the webinar.

Takeaways:

• A clear understanding of the new ADA Title II requirements

• Actionable strategies for compliance

Presenter: Mark Greenfield, Strategic Web Accessibility Advisor

Learn more and register here.  

Originally sent to DDC-L email list on February 27, 2025

On April 30, 2025, a new setting in Gmail will automatically delete emails older than 10 years. This change helps Geneseo comply with data retention policies, improve email management, and protect sensitive information by limiting its accessibility over time. You should review old emails and save any important information prior to April 30.  

To view your messages received and sent prior to 2015, open Gmail and type in 'older_than:10y' on the top search bar. Would you like to keep a copy of an old email? In the web client, you can select Download Message from the 3 dots menu or print the message and save it as a PDF. Documents, no matter where they are stored, must comply with the SUNY Records Retention Schedule.  

Originally emailed to faculty-l on February 27, 2025.

The Brightspace Support Team is pleased to announce its spring 2025 schedule of events. Please see below for session titles and brief descriptions. Note that the dates, for all virtual sessions, include a hyperlink for the Teams meeting unique to that date. These activities are also listed in the Geneseo Calendar of Events.

Gradebook: Nuts & Bolts (3/4, 4/29 @ 9-9:30am on Teams)
This session will focus on the nuts and bolts of the gradebook - the basics you need to know to get started using the gradebook in Brightspace.

Gradebook: Hacking the Workflow (3/5, 4/30 @ 9-9:30am on Teams)  
This session focuses on some more advanced features of the gradebook, including adding/deleting columns, extra credit, and resolving Brightspace gradebook errors.

Making accessible course content (3/6, 5/1 @ 9-9:30am on Teams)  
This workshop will break down the new Title II federal rule that requires that all of SUNY Geneseo's digital course content meet accessibility standards. Join us to learn how to check your Brightspace course's accessibility score and fix accessibility issues in your course to make your content inclusive to all students.

Saving time with Intelligent Agents (4/3 @ 1030-11am on Teams)  
Hear from 2 colleagues, Tom Reho (Biology) and Jordain Moore (Study Abroad) who are saving time by using this advanced Brightspace feature, Intelligent Agents. This session will be followed, at a later date and time, by a second more technical session on how to create and deploy Intelligent Agents.

Brightspace user group meeting (5/16 @ 10-11am on Teams)
This session is open to all Brightspace faculty and staff users and is intended to be an open forum to talk about Brightspace, recent and/or upcoming changes, accessibility, course reviews, etc.

Gradebook office hours (3/11, 3/12, 5/7, 5/8 @ 10am – 2pm in South Hall 225)
Bring your questions about the Brightspace gradebook to office hours. The instructional design team will be available to address your questions and walk with you to the answers.

Brightspace office hours (4/23 @ 10am – 2pm in South Hall 225)
Planning to be out and about during GREAT Day? Consider stopping by South Hall 225 with your Brightspace questions.

You can always reach the Brightspace Support Team, with your questions and concerns, at brightspace@geneseo.edu.

Hope to see you at one or more sessions!

Originally sent to the faculty-l email list by Laurie Fox on February 18, 2025.

Updates to Title II of the Americans with Disabilities Act (ADA) have introduced new accessibility requirements. This means all digital course content must be accessible by April 2026. 

Visit the Geneseo Title II page for information on our Strive for 85 campaign, workshops (coming soon!), document remediation, and accessibility consultations with CIT’s Digital Accessibility Analyst, Anjali Shiyamsaran. To help faculty meet these standards, the accessibility team will begin by reviewing Fall Brightspace courses for opportunities to improve our digital materials. We will reach out to faculty individually to offer assistance with improving low-scoring courses. You can view your courses’ accessibility scores by selecting Ally Course Report from the Course Tools menu. 

You will need to review the following types of content to ensure accessibility:

• PDF files 

• Scanned documents that are not converted to text from images

• Tables and heading changes on Brightspace pages

• PowerPoint files (including publisher content)

• Video captions

This is a change that will require a Geneseo-wide commitment to creating accessible documents and offering an inclusive and accessible learning environment for everyone. To request an accessibility consultation for digital materials used in courses, departments, or other campus business please submit a Jira request. 

Originally published on January 11, 2025, in SUNY Geneseo - Announcements: Looking for assistance? email.

Need help with Brightspace?

Check out our self help index of curated Brightspace resources.

If you can't find what you're looking for, email the support team.

Beyond Brightspace, CIT Self Help offers guides on a wide range of topics! You can find CIT Self Help with this link.

Originally published in What’s Happening on Campus on February 3, 2025.

 TLC & CIT Workshop: AI for Everyday Use

 Tue, Feb 11, 2pm

 Let's be honest--we all need more time and shorter to-do lists. Generative AI won't solve all of our problems, but it can lighten our load on the routine tasks we all sort of dread. 

This session, held virtually via Teams, will demonstrate how Microsoft Copilot is a safe, efficient tool to help with daily administrative work and our mountains of email.  

Workshop Highlights: 

• Introduction to AI: Understand the basics of artificial intelligence and its relevance in today's world.

• AI in Education: Discover how AI can enhance data collection, streamline administrative processes, and support campus engagement.

• Hands-On with Copilot: Learn how to leverage Microsoft Copilot to boost productivity, manage tasks, and facilitate collaboration.

• Real-World Examples: See demonstrations of AI tools in action, tailored to the needs of our college community. Possibilities include

  • generating meeting agendas

  • sketching a semester plan to meet your goals

  • drafting calls for proposals, research statements, job descriptions, etc. 

  • processing survey data

  • suggesting communication plans for large initiatives

  • ensuring inclusive language and appropriate tone for a given audience

• Interactive Q&A: Engage in a lively Q&A session to address your specific questions and concerns about integrating AI into your work.

Note: this workshop will not address potential classroom uses or pitfalls regarding generative AI. Other TLC and Ideas That Matter sessions this semester will cover these aspects in greater detail. 

This workshop aims to empower you with the knowledge and skills to make the most of AI technologies, enhancing both your professional and personal life. Whether you're tech-savvy or just starting to explore AI, this session will provide valuable insights and practical tips.

Facilitators: Laurie Fox (CIT) & Alexis Clifton (TLC) 

Originally published in Today @ Geneseo on January 30, 2025.

Ask CIT to Move Your Phone

To ensure safety and functionality, please remember that only CIT should move or unplug telephones on campus. Here's why:

1. Each phone is registered with Livingston County emergency services to a specific campus address. Moving it could disrupt this vital connection.

2. Telephones broadcast important announcements, just like our outdoor Giant Voice system.

3. Phones need specific network settings. Incorrect connections can lead to poor audio quality.

4. Moving phones can damage cables and connectors over time. We will replace the old cables when we move the phone for you.

To request a phone move, call the CIT HelpDesk at x5588 or submit an online request. Thank you for your cooperation!

Originally published in Today @ Geneseo on January 27, 2025.

January 27–31 is Data Privacy Week.

Data is collected from us every day. Computers, smartphones, smartwatches, and other internet-connected devices gather data (even our cars). We have some choices when it comes to how this data is collected, shared, and sold.

When there is a choice to make concerning data privacy, choose to share only what is needed. Benign information, like preferred restaurants or items purchased, can be used to make assumptions about us and our habits. Many companies monitor user and consumer data and sell it for profit. We cannot lock down all our data; we need to share information with others, and sometimes they need to keep a copy. There are simple steps to manage and take control of who it is shared within many common apps and websites. 

Follow @CITGeneseo on social media for more privacy tips throughout Data Privacy Week.

Originally published in Today at Geneseo on January 17, 2025

In preparation for the start of the spring semester, please be aware that Geneseo's instructional design team is available and ready to assist you in your use of Brightspace.

The best way to reach the team is by emailing brightspace@geneseo.edu. Additionally, CIT will be hosting Brightspace open office hours on January 23 and January 27 from 10 a.m.–2 p.m. in South Hall 225. These hours are a great time to come with your questions and concerns specific to your use of Brightspace. Instructional designers will be available to assist you with importing content, or building your course from the ground up, and getting your gradebook set up correctly.

Originally published on January 13, 2025, in Upcoming Campus Events in email.

Join the Center for Integrative Learning, the Career Design Center, and the Teaching & Learning Center for an introduction to the Integrative and Applied Learning (IAL) graduation requirement (January 15th from 10:00 – 11:30 AM in the Hunt Room). We will discuss the key components of IAL and the ways in which co-curricular experiences meet many of the standards of IAL. In this session, we will also focus on the steps students (supported by their supervisors) can take to register co-curricular experiences that fulfill the IAL graduation requirement.

Originally published on January 9, 2025, in Today at Geneseo Email

Strengthening Security with Crowdstrike Falcon

As part of the SUNY Digital Transformation Project and our ongoing efforts to enhance cybersecurity, CIT will be installing Crowdstrike Falcon on all campus-owned computers and servers.

Crowdstrike Falcon provides 24/7 security response capabilities from Crowdstrike’s team of experts, enabling real-time responses to evolving cyber threats and minimizing potential damage. While the software is designed to operate seamlessly in the background, you may notice a new program with a falcon icon on your computer as early as this week.

If you have any questions, please don’t hesitate to Ask CIT.

CIT & TLC: Making Brightspace a Better Space

1 min read

5 people viewed

Originally published on November 5, 2024 in TLC Tuesday Email

CIT’s Educational Technology team & the TLC would like to invite you to participate in focus group conversations centered on the Geneseo Brightspace experience. These crucial conversations will focus on what Brightspace currently does well for your courses, and where you encounter problems or barriers. Together we’ll explore how we can make it easier for our students to succeed in this online environment.

Please click here to register for one of the following time slots.

Each session will have a maximum of 15 participants so that everyone can engage fully in the conversation.

• Tuesday, November 19th, 3:00-4:00pm (in person)

• Wednesday, November 20th, 8:30-9:30am (virtual)

• Thursday, November 21st, 1:00-2:00pm (virtual)

Originally published on January 6, 2025, in Today at Geneseo

Are you sending personalized emails from your Geneseo Google email? There is a new add-on available to assist you. Mailmeteor allows users to personalize emails with merge tags, subject lines, and email content. Users can track when their emails are opened, clicked, or replied to. For detailed information about Mailmeteor, please refer to CIT’s self help guides.

YAMM discontinued the site licensing plan previously available to all Geneseo users. While individuals can still purchase an annual subscription, we recommend giving Mailmeteor a try. If you need any assistance with Mailmeteor, please don't hesitate to contact CIT.

Originally published on December 12, 2024, in Today at Geneseo

If you're getting a new mobile phone during break, here are a few tips for a smooth transition:

1. Backups: ensure your important data is backed up

2. Transfers: use cloud services or transfer tools to move your data to the new phone

3. Contacts: make sure your contacts are up-to-date and synced

4. Apps: reinstall and log into your essential apps

5. Security: set up security features like passwords, fingerprints, or face recognition

6. MFA options: re-download the Microsoft Authenticator app and connect it to your Geneseo account. For detailed instructions, review the full guide on the CIT Self-Help page.

If you have any questions about re-establishing a working MFA method, call the CIT HelpDesk at 585-245-5588. They will verify your identity over the phone and walk you through the process.

Originally distributed via DDC-L on October 3, 2024.

January is a great time to clean out old documents saved in filing cabinets and desk drawers! Take a few minutes to review SUNY's Record Retention Policy and consider doing some paper shredding over intersession! 

Locked storage bins will be available in a number of locations across campus from December 16 through February 4th for disposal of old documents containing personally identifiable information (PII). Examples of PII include social security, bank account, driver's license, and credit card numbers. Documents placed in these bins will be shredded by an outside vendor. You should only place paper in the bins (staples and paper clips can be included). 

Thank you for taking part in this event! 

Find the bin nearest you: 

• Bailey 227, Geography & Sustainability Studies 

• Blake A 108, CAS 

• Brodie Hall 229, Theatre & Dance 

• College Union 354A, Dean of Students  

• Doty Hall 200, Admissions 

• Doty 318, Human Resources 

• Erwin 103, Student Accounts 

• ISC 235, Geological Sciences 

• Milne, 2^nd floor near CIT HelpDesk 

• Schrader, outside the University Police office 

• Welles 103, Philosophy  

Paul Jackson, Chief Information Officer 

Karen Mach, Acting Dean of Students 

Keely Soltow, Registrar 

Information Security Program Team and Shredding Event Committee Members 

Originally published on December 3, 2024, in What’s Happening on Campus email.

Tuesday, December 10

Starting at 10am
South Hall, 225

As a conclusion to the Brightspace Gradebook Workout Series from CIT, drop into South 225 anytime between 10 am - 2 pm on Study Day.

For more information go to, https://events.geneseo.edu/event/open-gym-brightspace-help