Toshiba Copier Support
How to perform basic functions and common tasks on Toshiba Multifunction Devices (MFD)
Getting Started
The Basics
The following documents will help you get started using the basic features of your MFD.
Pharos Secure Scan - Information on how to use the integrated Pharos Secure Scan feature
Flexibility
You can print your documents to one print queue and pick it up at any MFD on campus.
Using Pharos Cloud - Pharos Cloud is the new managed print solution and utilizes one cloud queue, Pharos Secure Printer, for all on-campus printing
Passcode Release - Pharos Cloud allows users to authentication at the printer with a 6 character system generated passcode
Mobile Release and Submission - Pharos Cloud allows users to configure and use their Android and iOS devices to submit and release print jobs
Troubleshooting
Contacting Toshiba
For additional assistance with operating the copier or the following issues, Toshiba can be contacted directly via phone (1-800-855-1344). You will need the serial number of the device which is found on a label on the front of the copier.
Ordering staples
Scheduling training on specialty features
Poor print quality
Broken or inoperable hardware
Repeated paper jams
Known Issues
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