This page is your launch-pad for getting connected to the technology resources available to Geneseo students. Please contact CIT if you have any questions or need assistance with your computer or other device on campus.
Getting Help
For questions, visit our online service desk at https://help.geneseo.edu/cit or contact the CIT HelpDesk by calling (585) 245-5588. Submit a request on our remote help portal https://remotehelp.geneseo.edu/ to get immediate assistance during business hours.
Purchasing a Laptop
Computer Requirements for Students
SUNY Geneseo requires all students to bring a Windows or Macintosh laptop computer to Geneseo. This document lists minimum and recommended Windows and Macintosh laptop configurations, provides information about additional considerations, and contains other helpful links
Connecting a Computer to the Network
Preparing your Personal Computer for the Geneseo Network
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SUNY Geneseo offers wireless network access across campus for your computer and mobile devices. The campus wireless network is based on IEEE 802.11 technology, also called "WiFi." This standard allows us to provide networking to computers over radio frequencies in the unlicensed 2.4 GHz and 5 GHz ranges.
In Your Room - Connecting via Ethernet
How to connect a device to the network via ethernet in the residence halls.
Configuring Other Devices
Mobile Devices at Geneseo
Learn about Geneseo's Mobile Website and configuring your mobile device to our wireless network, Geneseo email, and Google Calendar.
Gaming Consoles in the Residence Halls
This FAQ answers questions you might have about connection your gaming system on campus.
Additional Services for Students
software.geneseo.edu
All Geneseo students can download Microsoft Office (Word, Excel, PowerPoint, and Access) and other academic software for free. Software can also be run in our Geneseo Virtual Lab without needing to install anything.
Pharos Cloud Printing at Geneseo
Students have access to printing in most academic buildings, Fraser Library, and MacVittie College Union.
my.geneseo.edu
myGeneseo is your campus connection to email, student balances, KnightWeb, campus news and events, and more.
NY-Alert
Sign up for NY-ALERT via KnightWeb to receive Geneseo related emergency notifications through email, phone, and text messaging.
Brightspace Student Guide
This online interactive learning center provides students with access to some course materials, communication tools and more.
CIT Self Help
Ask CIT!
Need help? Type in a keyword below to find the right guide.
Can’t find a Self-Help Guide you need? Submit a Request for a new topic.Self Help guides are designed to assist users in getting started with CIT services and supported applications. This page includes the most frequently used guides for faculty, staff, and students. To browse the entire list of guides, visit the CIT Self Help Index.
If you want to delve deeper into a topic, consider taking a course on LinkedIn Learning. To learn how to keep up with service interruptions, planned outages, and the CIT news, see our doc on Staying Informed.
Student Access Computer Labs
Info on the policies for using Geneseo computer labs and computer lab locations
Google Workspace at Geneseo
Google Apps for Education is available to all Geneseo students, faculty, and staff. Google Apps online services provide productivity and collaboration tools accessible from any Internet connection.
Geneseo Mobile App
The Geneseo Mobile app provides access to resources like class schedules, registration, billing, meal plan balances, notifications, online directory, events, news, campus map, and more. It can also help you find other apps recommended for Geneseo students. Search for “Geneseo Mobile” on the Google Play Store or Apple's app store and add it today.
LinkedIn Learning Training Library
Geneseo students, faculty and staff have FREE access to the entire LinkedIn Learning training library (over 7,500 courses, and more are added every week) through Geneseo's site license.
Additional CIT Resources
CIT Policies & Procedures
A list of CIT Policies and Procedures
CIT Webpage
The main CIT Webpage.
CIT on Twitter
CIT's Twitter feed. Stay on top of system outages, phishing warnings, and other happenings here.
Still Need Help?
Ask CIT! Call (585-245-5588), chat, or submit a request and we'll be happy to assist you.