How to perform basic functions and common tasks on Toshiba Multifunction Devices (MFD)

Getting Started

The Basics

The following documents will help you get started using the basic features of your MFD.

• Toshiba Copier Support: How to login - Information about logging in to a Toshiba MFD

• Toshiba Copier Support: Basic Functions - CIT and Toshiba work closely together to support the Toshiba Multifunction Devices (MFD) located on campus. This page is intended to help you perform basic functions on Toshiba MFDs

• Pharos Secure Scan - Information on how to use the integrated Pharos Secure Scan feature

• Toshiba Multifunction Device Supplies - 

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• Managing the Address Book on a Toshiba MFD - How to add and remove users from the Address Book on a Toshiba MFD

Flexibility

You can print your documents to one print queue and pick it up at any MFD on campus.

• Using Pharos Cloud -  Pharos Cloud is the new managed print solution and utilizes one cloud queue, Pharos Secure Printer, for all on-campus printing

• Passcode Release - Pharos Cloud allows users to authentication at the printer with a 6 character system generated passcode

• Mobile Release and Submission - Pharos Cloud allows users to configure and use their Android and iOS devices to submit and release print jobs

Troubleshooting

Contacting Toshiba

For additional assistance with operating the copier or the following issues, Toshiba can be contacted directly via phone (1-800-855-1344). You will need the serial number of the device which is found on a label on the front of the copier.

• Ordering staples

• Scheduling training on specialty features 

• Poor print quality

• Broken or inoperable hardware 

• Repeated paper jams

Known Issues

• Specify LDAP Server Popup - When printing to a Toshiba MFD, you may be prompted to Specify LDAP Server before the print job will send.

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