If you have received a message similar to the one below, it is likely that you possess a Personal Microsoft Account associated with your employee email address. Renaming your account should help resolve this issue.
From: Microsoft account team (account-security-noreply@accountprotection.microsoft.com)
Subject: Your single-use code
Hi name@geneseo.edu,
We received your request for a single-use code to use with your Microsoft account.
Your single-use code is: 123456
If you didn't request this code, you can safely ignore this email. Someone else might have typed your email address by mistake.
Thanks,
The Microsoft account team
Step 1: Verify Your Personal Account
Open a browser private window and go to https://account.microsoft.com/
When you enter your @geneseo.edu email address you will see a message to select a "Work or school account" OR a "Personal Account".
If you see this message it means you have a Personal Microsoft Account.
Step 2: Rename your Personal Account
To update your Personal Microsoft Account, transition from your @geneseo.edu email address to a personal email address.
The sign-in page will feature a link titled "Rename your personal Microsoft account."
or it can be accessed here: https://go.microsoft.com/fwlink/p/?LinkID=733247
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