This guide contains a curated list of videos and documents from D2L. Be aware that the layout of Geneseo's instance of Brightspace may differ from what is indicated in those resources. The concepts will, however, remain the same.

System Check

• Visit this handy system checker from the browser you will be accessing Brightspace from to help ensure compatibility with Brightspace.

Logging in

• You can access Geneseo's instance of Brightspace from brightspace.geneseo.edu
• Use your full Geneseo username and password to login.
• For assistance with your username and password or multi-factor authentication contact the HelpDesk at helpdesk@geneseo.edu or during business hours at 585-245-5588

For Questions About Course Content

• Please contact your instructor for questions about the content of the course.

For Questions About Technical Issues Within Brightspace

• Email Geneseo's Instructional Design Team at brightspace(at)geneseo.edu
• A member of our team will respond to the Jira Request created as soon as possible; please, be aware that members of our team are generally available 7:30AM-4PM M-F

Video Tutorials

Click on links below to view the video for each topic.

• Navigating Brightspace
• Accessing Course Content
• Submitting an Assignment
• Taking a Quiz or Exam
• Participate in Discussions
• Using the Calendar and Tasks
• View Grades and Instructor Feedback

You may also see the full Brightspace Video Playlist for Learners here.

Tips

• Familiarize yourself with Brightspace's course content organization
• When in doubt, check the "Content" tab in the NavBar; most faculty will have their content organized into modules accessible from this area
• Notifications can (and should!) be enabled from your profile- accessed by clicking on your name in the upper right hand corner in Brightspace. For more information, visit our guide to Managing Your Notifications.

Related Self Help Guides