Skip to end of banner
Go to start of banner

Using the Geneseo VPN client in macOS 13 (Ventura)

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1

The Geneseo VPN client will throw a scary-looking warning when you try to launch it on a computer running macOS 13 (Ventura). This article explains how to bypass this prompt and open the VPN application.

Before You Start

This information is only relevant for Apple computers running macOS 13 (Ventura), which was released by Apple on , and are attempting to use the Geneseo VPN Client on that OS version. Attempting to open the Geneseo VPN Client on macOS Ventura will result in a warning message about the application being damaged, and that it should be moved to the trash:

The Geneseo VPN Client does not need to be moved to the trash. The steps below outline how the app can still be used on macOS Ventura, despite this pop-up seemingly blocking access.

Steps

  1. In a Finder window, open your Applications folder, find Geneseo VPN Client or BIG-IP Edge Client, right-click it, and select Open.
  2. If you receive a second prompt, click Open again
  3. The application will then open normally, and authentication to enable VPN will occur

This is expected to be a short-term workaround for the Geneseo VPN Client, as the software manufacturer, F5, is aware of the issue and will begin working on a fix once macOS Ventura is publicly available.

Still Need Help?

Ask CIT! Call (585-245-5588), chat, or submit a request and we'll be happy to assist you.

  • No labels