Before You Start
This information is only relevant for Apple computers running macOS 13 (Ventura), which was released by Apple on , and are attempting to use the Geneseo VPN Client on that OS version. Attempting to open the Geneseo VPN Client on macOS Ventura will result in a warning message about the application being damaged, and that it should be moved to the trash:
The Geneseo VPN Client does not need to be moved to the trash. The steps below outline how the app can still be used on macOS Ventura, despite this pop-up seemingly blocking access.
Steps
- In a Finder window, open your Applications folder, find Geneseo VPN Client or BIG-IP Edge Client, right-click it, and select Open.
- If you receive a second prompt, click Open again
- The application will then open normally, and authentication to enable VPN will occur
This is expected to be a short-term workaround for the Geneseo VPN Client, as the software manufacturer, F5, is aware of the issue and will begin working on a fix once macOS Ventura is publicly available.
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