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1. If you attempting the upgrade off campus, open a VPN connection.

2. Open Software Center

   1. Click on the Windows Search Circle or Search Field in the lower left hand corner of the screen. (Or right-click on the Windows Logo, then click on 'Search') and type:  Software Center

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3. Click on Software Center in the list that comes up.

4. Select Operating Systems from the left hand column.

5. Click Upgrade Windows 10
   

6. Click the Install button.

7. A window will pop up to confirm you are ready to upgrade. To proceed, click the Install button.

8. After a minute you will see a progress bar as the computer updates.
   

   1. The upgrade process may take an hour or more.

   2. Your device may restart more than once during this process. This is normal.

   3. Once the upgrade has completed, log in to your computer and follow any onscreen prompts.

9. Run any remaining software updates to bring your computer completely up to date.

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1. Open CIT Self Service (click the magnifying glass icon🔎 in the top right-hand corner of the screen and type in CIT Self Service).
   
   

2. The upgrade will appear on the Featured tab, or you can click the OS tab.

3. Click on the Upgrade button for Upgrade macOS.
   

4. Review the upgrade notification, and when ready to proceed, click the Upgrade button.
   

   1. Your device may restart more than once during this process; this is normal.

5. Once the upgrade has completed, log in to your computer and follow any onscreen prompts.

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