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This page details the communications you can expect to see related to accounts and passwords from CIT. You can use this as a reference to identify phishing emails.

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When is it sent? When a student comes off the feed

To: Student's Geneseo email address

Subject

Geneseo Student Account Disabling Scheduled

Body

Dear <FIRSTNAME>,

An automated process has selected your account <EMAILADDRESS> to be disabled. Your account will be put in a limited access state on <DATE> and disabled on <DATE>. Limited access accounts maintain access to email, Google Drive, Canvas, and a few other services.

You are responsible for saving any email or files from your account. We will not recover individual files or email after your account has been disabled and we cannot restore your account.

Only currently registered students, students on an approved leave, and Geneseo Study Abroad students are eligible to maintain a Geneseo account. Your account will be restored if you register for another Geneseo course.

We do not have a record of you registering for classes or taking a leave of absence during this semester or next semester. If you are concerned this notice is phishing please note that we have not asked for your password nor do we link to anything requesting your password. For more information about phishing check out our phishing resources.

Please see our self help document Support for Outgoing Students. To receive commencement information after your Geneseo account is deactivated you must update your Home Email in Knightweb.

If we are in error in selecting your account for deletion, please reply to this message immediately.

Please update your contact information with the Office of Alumni Relations to receive important information about events near you and to stay in touch with your alma mater!

For questions on how to migrate your account information, contact the CIT HelpDesk by calling (585) 245-5588, or visiting our online service desk.

Best regards,

Shawn Plummer
Director, Systems & Identity and Access Management
Computing & Information Technology
SUNY Geneseo
585-245-5588

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When is it sent? When an employee comes off the feed and has a retired status

Creates JIRA Issue with: Employee's email, Supervisor's email, Department Account Managers

Subject

Your Geneseo Computing Account Retirement Status

Body

Congratulations on retiring from the college FIRST NAME!

Retirees of SUNY Geneseo are eligible to keep access to their Geneseo account. Your account will be changed to affiliated status on DATE. Affiliated accounts keep access to email, Google Drive, Canvas and some other services as detailed in our resources for retirees page. If you need to retain access to other materials or resources we will work with you and your department to grant access if possible.

Please note that retirees who do not access their account for 12 consecutive months will have their account removed.

Retirees and emeriti must return their computer, and any related accessories, as part of the college’s separation procedure. State property control policy does not permit the college to sell equipment. We provide some guidance on buying yourself a personal computer in our retiree resources.

You must update your email signature line to reflect your retired status. Failure to do so may result in loss of email privileges.

If you do not want to maintain your email account respond to this email letting us know the date we should disable your account. Retirees that keep their accounts must make arrangements with offices they work with to ensure business related documents are transferred and that communications are able to reach the offices.

Many retirees return to work at Geneseo in some capacity, if that is the case for you your account will automatically be moved back to a full account when you're hiring paperwork is processed by Human Resources. When you finish that assignment your account will automatically return to retiree status.

Here is the list of Groups and Accounts this account owns, please let us know who should take over ownership of these:

Here is a list of groups that this account will be removed from:

Shawn Plummer

Director, Systems & Identity and Access Management

Computing & Information Technology

SUNY Geneseo

585-245-5588



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Expand

When is it sent? When an employee comes off the feed and has a retired status

Creates JIRA Issue with: Employee's email, Supervisor's email, Department Account Managers

Subject

Your Geneseo Computing Account Retirement Status

Body

Dear {First Name},

Thank you for assisting the college during your retirement! Your account will be changed to affiliated status on DATE. Affiliated accounts keep access to email, Google Drive, Canvas and some other services as detailed in our resources for retirees page. If you need to retain access to other materials or resources we will work with you and your department to grant access if possible.

Please note that retirees who do not access their account for 12 consecutive months will have their account removed.

Retirees and emeriti must return their computer, and any related accessories, as part of the college’s separation procedure. State property control policy does not permit the college to sell equipment. We provide some guidance on buying yourself a personal computer in our retiree resources.

You must update your email signature line to reflect your retired status. Failure to do so may result in loss of email privileges.

If you do not want to maintain your email account respond to this email letting us know the date we should disable your account. Retirees that keep their accounts must make arrangements with offices they work with to ensure business related documents are transferred and that communications are able to reach the offices.

Shawn Plummer

Director, Systems & Identity and Access Management

Computing & Information Technology

SUNY Geneseo

585-245-5588

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