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Excerpt

You can customize your voicemail settings by using the Cisco Personal Communications Assistant (PCA) web interface.
As of June 2022, a VPN connection is needed to access your http://myvoicemail.geneseo.edu my from campus through the web portal

Steps

  1. Open the web page myvoicemail https://unity1.voip.geneseo.edu/ciscopca/home.do

  2. You should see a page like:

    opening software center panel

  3.  You can log in using your Geneseo user name and password. Once you log in, you should see a page with three options.

    Cisco Personal Communication AssistantImage RemovedCisco Personal Communication AssistantImage Added

  4. Click on the Cisco Unity Assistant and you should see something like:

    Cisco Unity Assistant PanelImage Removed Cisco Unity Assistant PanelImage Added

  5. The grey menu bar provides the options you can customize:

    1. Preferences: Control information about you and how you interact with the system

      1. Menu options include: Personal, Phone Menu, Message Playback, and Transfer & Screening

    2. Passwords:  Allows you to change your numeric phone password (PIN - Mailbox security code)

      1. Menu Options include: Change Phone Password (External Service Accounts are not currently available)

    3. Greetings: Record and enable up to four personal greetings (Note: Do NOT use Holiday and Closed greetings, as they are not programmed and will not play properly)

      1. Standard Greeting: Plays 24/7 unless an Alternate, Busy, and/or Internal greetings are enabled

      2. Alternate Greeting: Enable to play during a specific time period (e.g. vacation)

      3. Busy Greeting: Enable to play when you are on your phone

      4. Internal Greeting: When enabled, only on campus callers will hear this greeting when your phone is not answered

    4. Notification Devices:  Allows message notifications via email, in the form of a text or by out dialing to an external phone (Note: Out dialing is restricted and by request only)

      1. Email: Enabled by default to send a notification to your Geneseo email address when you have a voicemail message on your phone. It Includes a link to the PCA Inbox, caller information, and message count (Note: if you are setting up a separate email inbox for your voicemail message, you will want to disable this notification device)

      2. Text Message to Cell Phone: Enable this device to send a notification to your cell phone, which includes caller information and message count (Note: You can include a link to the PCA if you are using a mobile device).  Enter your 10 digit cell phone number in the email format in the "To" field, see common cell providers listed below:

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