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Phone with labeled buttonsCampus users are provided with Cisco IP Phones for their telephone service needs. To learn about the details of the Cisco IP Phones, please view the Cisco Online Tutorial.  Below is a list of of how to perform some common functions on your phone. 

Answer a phone call

Option 1:

  • Pick up the handset (you should hear dial tone)

Option 2: 

  • Press the speaker button

Option 3: 

This applies when you are already on a call

  • Press the Answer soft-key

Note: pressing the Answer soft-key will place the first call on hold.

Make a phone call (Note: a PBN is no longer required)

Option 1:

  • Pick up the handset (you should hear dial tone)

  • Enter 9 followed by the phone number 

Option 2: 

The is the best option for entering lengthy numbers.  

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