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Excerpt |
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You can customize your voicemail settings by using the Cisco Personal Communications Assistant (PCA) web interface. |
Steps
Open the web page myvoicemail.geneseo.edu
You should see a page like:
You can log in using your Geneseo user name and password. Once you log in, you should see a page with three options.
Click on the Cisco Unity Assistant and you should see something like:
The grey menu bar provides the options you can customize:
Preferences: Control information about you and how you interact with the system
Menu options include: Personal, Phone Menu, Message Playback, and Transfer & Screening
Passwords: Allows you to change your numeric phone password (PIN - Mailbox security code)
Menu Options include: Change Phone Password (External Service Accounts are not currently available)
Greetings: Record and enable up to four personal greetings (Note: Do NOT use Holiday and Closed greetings, as they are not programmed and will not play properly)
Standard Greeting: Plays 24/7 unless an Alternate, Busy, and/or Internal greetings are enabled
Alternate Greeting: Enable to play during a specific time period (e.g. vacation)
Busy Greeting: Enable to play when you are on your phone
Internal Greeting: When enabled, only on campus callers will hear this greeting when your phone is not answered
Notification Devices: Allows message notifications via email, in the form of a text or by out dialing to an external phone (Note: Out dialing is restricted and by request only)
Email: Enabled by default to send a notification to your Geneseo email address when you have a voicemail message on your phone. It Includes a link to the PCA Inbox, caller information, and message count (Note: if you are setting up a separate email inbox for your voicemail message, you will want to disable this notification device)
Text Message to Cell Phone: Enable this device to send a notification to your cell phone, which includes caller information and message count (Note: You can include a link to the PCA if you are using a mobile device). Enter your 10 digit cell phone number in the email format in the "To" field, see common cell providers listed below:
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Contacts: Store names and numbers for people not in our campus directory
Menu options include: View Contacts, New Contacts, and Import Contact
Private Lists: Use private lists to create your own groups of voice message recipients. When a message is addressed to one of your private lists, all members of that list receive the message (Note: Messages can only be sent by phone or PCA Unity Inbox and not by email)
Help: Provides step by step instructions for every feature in each of the above tab and menu options (e.g. Preferences, Passwords, Greetings, Notification Devices, Contacts, and Private Lists)
Menu Options Include: Contents, Index, This page, and About Cisco Unity Connection
Changing your voicemail PIN
To change your voicemail PIN, select the "Password" menu. It will present a page like below that allows you to change your PIN.
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Alternate Greetings
You can create a set of alternate greetings by selecting the "Greetings" menu. Click on the alternate greeting to listen or change it.
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Enabling notifications
You can enable different types of notifications by selecting the "Notifications" menu.
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