Using the Geneseo VPN client in macOS 13 (Ventura)

Owned by Craig Moscicki
Last updated: Oct 11, 2023 by Tamara Phillips
2 min read



The Geneseo VPN client will throw a scary-looking warning when you try to launch it on a computer running macOS 13 (Ventura). This article explains how to bypass this prompt and open the VPN application.

Before You Start

This information is only relevant for Apple computers running macOS 13 (Ventura), which was released by Apple on Oct 24, 2022, and are attempting to use the Geneseo VPN Client on that OS version. Attempting to open the Geneseo VPN Client on macOS Ventura will result in a warning message about the application being damaged, and that it should be moved to the trash:

The Geneseo VPN Client does not need to be moved to the trash. The steps below outline how the app can still be used on macOS Ventura, despite this pop-up seemingly blocking access.

Steps

  1. In a Finder window, open your Applications folder, find Geneseo VPN Client or BIG-IP Edge Client, right-click it (press and hold the “control” key on your keyboard and then click it), and select Open.

  2. If you receive a second prompt, click Open again

  3. The application will then open normally, and authentication to enable VPN will occur

This is expected to be a short-term workaround for the Geneseo VPN Client, as the software manufacturer, F5, is aware of the issue and will begin working on a fix once macOS Ventura is publicly available.