CIT Self Help

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Account Managers
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Adobe Applications in Computer Labs
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Adobe Acrobat Pro for Faculty and Staff
Adobe Creative Cloud for Faculty and Staff
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Adobe Express
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Adobe Portable Document Format (PDF) Creation
Adobe Sign
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Adobe Storefront for Students
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Instructions for Installing the Appworx Client - Windows
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ArcGIS Desktop Installation Guide
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ArcGIS Online User Guide
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ArcGIS Pro Installation Guide
Using Argos
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Backing up – Where to Store Your Files
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Banner Creating A Personal My Menu
Brightspace Self Help Documents
Brightspace Student Guide
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Browsers Enable / Disable Pop-ups in Common
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Calendar Appointment Scheduling for Individuals and Departments
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ChemDraw Installation Guide
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Cisco IP Phone Functions
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CIT Information for Geneseo Employees
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Classroom Audio Troubleshooting
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Classroom Video Troubleshooting
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Clear Cache and Cookies in your Web Browser
College Union App Management
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Communicating With Your Class
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Computer Lab Locations and Policy
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Computer Lab Software Information
Computing Accounts
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Configuration Baselines
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Copyright Violations
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Credly Badge Metadata
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CRM Advance Troubleshooting
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Custom Class Roster
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Degree Works Troubleshooting
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Degree Works Waivers using KnightWeb - Faculty
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Department Phone Bill Review
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Digital Resources for New Geneseo Students
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Digital Signs with Airtame and RiseVision Player
Digital Storage Strategy
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Digital Tools Resources and Support
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DMCA Takedown Notices
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Updating the Desktop Docuware Client
Don't Get Reeled In by Phishing
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Drupal Page How to Embed a Google Form
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Email Blocking from Specific Senders
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Email Sending to multiple recipients
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Employee Separation Considerations
EMS Desktop Client and URLs for the EMS Web Applications Installation
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Encrypted Wireless Network (Android Devices)
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Encrypted Wireless Network Chromebook (Chrome OS)
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Encrypted Wireless Network (macOS)
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Encrypted Wireless Network (Windows 10 and Windows 11)
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In Your Room - Connecting via Ethernet
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Exam Grading and Scanning
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Export Student Organization Roster to CSV
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FAX Service
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Federated Login (SSO) Troubleshooting
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Accessing Your Files Space From Off Campus or a Personal Computer
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Equipment Available for Loan at the CIT HelpDesk
Gaming Consoles, Rokus and Apple TVs, TVs and Network Appliances in ResNet
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Geneseo Account Help Signing in
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GitHub @ SUNY Geneseo
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Gmail and Google Drive Files Exporting and Saving
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Gnumber - Geneseo ID Number
Google Workspace for Education at Geneseo
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Hybrid Meetings Technology and Best Practices
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Hybrid Classroom Technology
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Inboxes and Outboxes
iOS Resources (iPhone, iPod Touch, and iPad)
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JIRA Workflow to Log Production Changes (IS) Update
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Jmol Installation Guide
KnightWeb FAQ
KnightWeb for Faculty and Advisors
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LimeSurvey
LinkedIn Learning
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Updating macOS after Nudge prompts
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Using the Privileges app to gain temporary administrative rights on your Apple computer
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Multiple Microsoft and Google Accounts Accessing
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Mailing List General Information
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Configuring mailto
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Make Me Admin app to gain temporary administrative rights on your Windows computer
Managed Google Groups
Managing your Apple computer with the CIT Self Service application
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Maple Install instructions
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Mathematica Installation and Licensing Instructions
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MathType Add-in for Microsoft Word 365
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MATLAB Installation Guide
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Meeting Room Hybrid Conference Systems: Meeting Owl and Kandao Meeting 360
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Mercury Self-Help
Microsoft Office 365
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Minitab Installation Guide
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Mobile Devices at Geneseo
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More Help
myGeneseo Portal
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My Health Portal (myhealth.geneseo.edu)
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New Students Technology Resources
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Newton Lecture Hall Classroom Audio Equipment
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Office 365 in the Virtual Lab
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Operating System (Personal Devices) Upgrading
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Optical Scanning of Raw Data
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Outgoing Students Support
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Parlance - Automated Attendant / Campus Name Connector
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Integrating your Pearson MyLab or Mastering
Printing at Geneseo – Getting Started
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Power BI Getting Started
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Personal Computer Preparing your for the Geneseo Network
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1Password For Teams
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Password Managers
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Password How To Change
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Password Reset / Recover
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Passwords should be Passphrases
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Password Reset Self Service Configuration
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Password Changing from a College-Provided Computer
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Printers Student Options for Learning without Access to
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3D Printing Instructions
Remote Support from CIT
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Research Computing Resources
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Retirees and Emeritus Faculty Resources
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RStudio Installation Guide
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SCCM Console Installation
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Server Space at Geneseo
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SFTP: Web Files Personal public_html
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SharePoint
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Spreadsheet Merge Utility
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Signing Digital Documents
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Staying Safe Online Recommendations
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SMART Notebook
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Spartan Student Installation Guide
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SPSS Installation Guide
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Student AT&T Cellular Discount Program
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Software at Geneseo
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Student Portals - Housing and Admissions
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System Center Configuration Manager (SCCM)
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Technology Support for Departments (TSP)
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Technology Tools & Resources for New Faculty
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Telephone Dialing Procedures
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Temporary Address Entry
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Uploading Lecture Slides and Recorded Videos to YouTube for Captioning
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Using the Smart Box in Geneseo Classrooms
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Virtual Server Service Level Agreement (SLA) Standard CIT
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Virtual Private Networking (VPN)
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Virus Information at Geneseo
Voicemail: General Information
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VPN For Mobile Devices
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Warranty Terms
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Web page - Adding a Video
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Web Page Accessibility Validating with WebAim Wave Tool
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Windows Antivirus
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Windows Updates
Wireless at Geneseo
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Wireless Projection Recommendations for Geneseo Conference Rooms
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WordPress at Geneseo FAQ
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Work from Home Security Considerations
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Virtual Lab How to Access
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Windows 11 Upgrade Information
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Wiki Shutdown
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Web Editing
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Creating a QR Code
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