Geneseo Jira Ticket Terms Glossary

Geneseo Jira Ticket Terms Glossary

This glossary explains the Jira ticket terms, project names, issue types, statuses, priorities, and link relationships used in Geneseo’s Jira environment. It is intended as a quick reference for CIT staff and anyone who works with tickets across service, operations, identity, development, and administrative workflows.

How to use this page: Start with the core terms if you are new to Jira, then use the project, issue type, and status sections to interpret Geneseo-specific tickets more accurately.

Core Jira ticket terms

Term

Meaning in the Geneseo Jira context

Term

Meaning in the Geneseo Jira context

Issue

A single Jira record representing work, a request, a problem, an alert, or an approval process. People often call this a ticket.

Iss