Accomplishments 2014
Accomplishments 2013 - 2014
These accomplishments are based on our IT Priorities for 2013-2014
1. Identity Management
Project / Service | Notes | Completion Date |
|---|---|---|
| CAS (auth.geneseo.edu) 3.5.2 Upgrade | Install current version with security enhancements and fixes. Also implemented clustered solution to improve failover, overall performance, and business continuity. | January 2014 |
| Implement CAS for various custom web applications | Implemented CAS authentication for Books, Book Exchange, Cocurricular Transcripts, and go.geneseo.edu. Improves security and reduces support burden caused by LDAP based authentication. | Fall 2013, Spring 2014 |
| Student Account Provisioning Enhancements | Designed new workflow for account provisioning of newly admitted students. It automates steps and also enforces requirements such as "Code of Conduct" | Spring 2014 |
2. Teaching/Learning Environment (Instructional Design, Collaborative Tools, Digital Media, Lecture Capture, LMS)
Project / Service | Notes | Completion Date |
|---|---|---|
| Implement Ensemble v3.6 and Ensemble Portal | The gtube.geneseo.edu site is now served as the Ensemble (cloud hosted) portal. It gives a significantly improved view for visitors. | June 2014 |
| Weather Data Archive | Collect and archive data from campus weather stations for research purposes. | Fall 2013 |
| myCourses |
| Fall 2013 - Spring 2014 |
3. Business Intelligence/Analytics/Data Warehouse
Project / Service | Notes | Completion Date |
|---|---|---|
| Argos Implementation | Implemented Argos reporting suite (EVisions) which improved developer productivity and greatly enhanced reporting delivery options. | July/August 2013 |
4. Campus Business Process Improvements
Project / Service | Notes | Completion Date |
|---|---|---|
| Admission Tour UI | Make the reservation calendar easier to understand and use. Improvements were also made to the administrative interface used to schedule and manage tours. | December 2013 |
| Admissions Application Load 2013-2014 | Install, configure, test software to load applications from SUNY ASC and Common Application. | August 2013 |
| Admissions Audio Tour | Implement audio tour for "off hours" visitors who take self-guided tours. The tour allows them to use QR codes with their "Smart Phones" to access audio description of campus facilities. | Spring 2014 |
| Admissions Paperless Applications | Fully automate application processing procedures. Eliminated use of manual and paper based procedures. Greatly improved efficiency of the process, improved customer service by optimizing access to information about the applications, and made it much easier to manage the workflow. | Fall 2013 |
| Advancement Activity Processing and Data Extracts | Supports Fund Raising solicitation and student engagement with campus. | Spring 2014 |
| Advancement Appeal Data Extracts | Supports Fund Raising solicitation. | Fall 2013 |
| Advancement Event Registration | Supports Fund Raising solicitation and student engagement with campus. | Fall 2013 |
| Advancement Prospect Report Enhancements | Supports Fund Raising solicitation. | Fall 2013 |
| Advancement Segmentation Processing | Supports Fund Raising solicitation. | Summer 2013 |
| Advancement Telephone Updates | Implement/execute processes to update telephone numbers on record for alumni | |
| Advancement Volunteer Initiative - Class Agent Recruitment | ||
| Advancement Volunteer Initiative: Available Prospects for Agents List Specification | ||
| Alumni Make Your Mark Honor Role of Donors | Supports Fund Raising solicitation. | |
| Alumni Volunteer WebForm Enhancements | The webform was customized to improve usability and | |
| BDM Automated Indexing | Automatically store and index transcripts and transfer equivalency worksheets for students which improves efficiency. We also had a large project updating the Common App imaged documents due to a software upgrade from the vendor. | Fall 2013 |
| Banner Financial Aid 2014-2014 Aid Year Implementation | Banner software releases and custom processes were installed, developed, configured, and tested to | Spring 2014 |
| Financial Aid 14/15 Award Letters | Implemented new award letter based on SUNY's implementation of the Federal Shopping sheet. | Spring 2014 |
| Banner Financial Aid 2014-2015 QA Processing | Support Federally mandated Finaniical Aid testing | Spring |
| Brandbox Redesign for www.geneseo.edu | Implemented new brandbox design on www.geneseo.edu. | August 2013 |
| Campus Clarity / Banner Integration | Health and Counseling services purchased a hosted web service to help educate incoming students on sexual assault. Data integration was needed to provide email addresses and names. | May 2014 |
| College Senate Voting Enhancements | A large number of enhancements were implemented for the College Senate Voting web application. The improvements included manageability and usability as well as new functionality such as supporting "Staff" or "Administrative Faculty" in elections. | Fall 2013, Spring 2014 |
| Deposit Payment Improvements | Improve usability and reduce errors by automating term selection based on student's application for tuition and housing deposits. | April 2014 |
| Directed Study Request Form | Implemented online workflow to improve efficiency and accuracy of business process to request and approve directed studies. | January 2014 |
| English Alumni Profile Website | Implemented website for English department to help collect "stories" from alumnus to help promote the English degree | August 2013 |
| Revised fingerlakesopera.com website | Marketing and promotion for Finger Lakes Opera initiative for College Communications | June 2014 |
| Faculty Activity Improvements | Enhancements to improve usability, completions rates, and administrative reporting. | May 2014 |
| Google Site Search | Replaced obsolete Google Search appliance with Google Site search for www search functionality | August 2013 |
| In the News | Implemented new "In the News" feature for www website for marketing and communication. | Spring 2013 |
| KnightWeb SSOManager | Enhancements security and identity management and also provides better integration for Banner user interfaces. It is part of the new XE strategy. | March 2013 |
| Knightweb Cascade UI | Implemented new Cascade UI which improves navigation and provides new more modern look and feel. | March 2013 |
| Library Hours | Provides web services to reduce maintenance and improve accuracy of library hours listings within the website. | August 2013 |
| License Inventory Management App | Implemented custom web application to help manage Spartan software licenses distributed to students | July 2013 |
| myGeneseo / KnightWeb Forced Survey Notifications | Improved forced survey functionality by presenting to users immediately at login. Added myGeneseo notification of pending surveys. | October 2013 |
| myGeneseo Notification for Incomplete Required Surveys | Improve completion rates for Code of Conduct, Emergency Condict, Off-campus address surveys and also help reduce impacts to Knightweb access during registration due to holds | |
| NCAA Compliance | Complete mandatory NCAA reporting for Financial Aid | |
| Online Research/Travel Grant Request | Provided online workflow to improve the efficiency of managing travel grant requests. | May 2014 |
| Orientation Registration Form & eCommerce | Provided online form to improve customer service and reduce administrative overhead due to inaccurate submissions | April 2014 |
| PDEvents Admin - Event Roster | Improve efficiency managing Business School Professional Development Events required for graduation. | May 2014 |
| Point-N-Click - Implement Immunization Compliance Module | Support and integration new module that improves efficiency for the Health Center in managing immunization compliance. | Summer 2013 |
| ResLife sl014 Deposit/Appllication Improvements | Enhanced the process that manages housing deposits to improve staff efficiency. | January 2014 |
| Safe Party Website | Promote awareness of "safe practices" when attending parties (for Health and Counceling). | Summer 2013 |
| Study Abroad Program Page Redesign | Improving look and feel of Study Abroad program pages. | Summer 2013 |
| Symplicity/Banner Data Integration Improvements | Add functionality to improve accuracy and staff efficiency (e.g. reducing manual entry in Banner). | Fall 2013 |
| What's Your Story | Marketing initiative in www to allow various Geneseo constituents can share their Geneseo story. | July 2013 |
5. Software Infrastructure/Maintenance (Concurrency)
Project / Service | Notes | Completion Date |
|---|---|---|
| AppWorx 11g Upgrade | Mandatory upgrade for currency | Winter 2014 |
| Banner Software Releases | Installed 47 releases and 226 patches during course of year. | |
| Banner SmartCall Upgrade | Currency | Summer 2013 |
| CAS Blackboard Transact Upgrade | Banner and my.geneseo.edu modules that are integrated with Blackboard Transact were updated and tested to support the new software version | August 2013 |
| Oracle | Installed 14 Oracle patches during the year. Also migrated many existing applications to Oracle 11g database. |
6. Mobility/Mobile Development/BYOD
Project / Service | Notes | Completion Date |
|---|---|---|
| WOW Mobile website | Provide enhanced mobile experience for Weekends of Welcome website | Summer 2013 |
7. Physical Campus Infrastructure (Storage, Core Network, Wireless Network, Data Center 10GB)
Project / Service | Notes | Completion Date |
|---|---|---|
| WiFi High Availability Upgrades | Wireless controllers configured to be in a highly redundant state | March 2014 |
| WiFi Newton Upgrade | Installed high density wireless access points to Newton lecture halls | August 2014 |
| WiFi Ice Rink Upgrade | Installed wireless throughout the Ice Rink | May 2014 |
| WiFi Outdoor Spaces | Added wireless coverage to the college green, Sturges quad, South quad, Union outdoor seating area | June 2014 |
| WiFi Steuben Upgrade | Installed additional wireless access points throughout Steuben to provide adequate coverage in lounges and dorm rooms | April 2014 |
| 10/100 Switch Upgrades in ResNet | Replaced all remaining 10/100 switches in Res Halls with 10/100/1000 switches | April 2014 |
| ResNet 802.1x Deployment | Deployed 802.1x authentication, requiring all residence hall network users to provide their username and password to access the network. | Fall 2013 |
| 18 Departmental migrations to VoIP | College Union, Dean of College, Disability Services, Student Accts, Geography, Study Abroad, International Student Services Milne Library, Biology, Chemistry, Anthropology, Sociology, Psychology, Financial Aid, Career Services, Grants and CAS. | 2013 - 2014 |
| Residence and Academic House phones | 85 analog house phones converted to VoIP. | June 2014 |
| Virtualization of VoIP and Voice Mail servers | Cisco UCM and Unity Connect servers moved to VM. | Fall 2013 |
| Cisco UCM and Unity OS upgrades | Upgrades from Ver. 7.0 to Ver. 8.6 | Fall 2013 |
| Network Core Replacement | Aging network core replaced with current hardware better able to support high-speed (10g/40g/100g) demands | July 2013 |
| Border Firewall Replacement | Border firewall replaced with device that can support high-speed demands and which is better positioned to protect the campus network | July 2013 |
| Border Router Replacement | Border router replaced with device that can support high-speed wide-area-network demands | July 2013 |
| Doty Building Rehabilitation | Switches, wireless transmitters, and IP-based telephone service installed in the newly rehabilitated Doty Hall | July 2013 |
| Bailey Building Rehabilitation | Switches, wireless transmitters, and IP-based telephone service installed in the newly rehabilitated Bailey Hall | June 2014 |
| High-Speed SAN Connectivity | High-speed (10 gbps) network infrastructure was deployed to support our storage area network | August 2013 |
8. Disaster Recovery/Business Continuity plan updates and testing/Remote off-site location
Project / Service | Notes | Completion Date |
|---|---|---|
9. Bandwidth Management
Project / Service | Notes | Completion Date |
|---|---|---|
| Exinda Bandwidth Optimizer | System allows for reservation of bandwidth for critical needs and for prioritization and limiting of bandwidth for other needs | May 2014 |
10. Security (Assessment, Training, Solutions) and Compliance/Litigation Hold, Document Retention/Storage
Project / Service | Notes | Completion Date |
|---|---|---|
| Account audits for AppWorx, Banner, Banner Document Mgt | Regular audits were performed to ensure access matches job roles and only authorized personnel were provided access | Fall 2013, Spring 2014 |
| Banner Data Purges | Regular Banner data purges were performed to comply with document retention policies as well as to manage infrastructure resources | Fall 2014 |
| Banner Student Address Change Audit | Provide audit to identify when a student mailing address has been updated by someone other than "authorized" departments | June 2014 |
| CIT Internal Audit | Internal audit was performed for CIT in conjunction with Bonadio that covered all aspects of CIT operation. | Spring 2014 |
| Drupal Security Updates | Implemented Drupal security updates | September 2013 |
| Open_Basedir for Tilde web server wwwtier2 | Prevents web processes for ~ websites from accessing files outside their folder. If one site becomes compromised it helps isolate the damage. | April 2014 |
| Online Directory Authentication for Student Passwords | Student Association requested that only people with active Geneseo accounts be able to view student information in the online directory for confidentiality. | April 2014 |
| Phishing Promotion on ISEC | Implemented content on ISEC home page that helps to promoting awareness of "Phishing" to help reduce accounts being compromised. | Fall 2013 |
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