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  1. Go to https://go.geneseo.edu/claim

  2. Click on the button titled: Claim An Account

  3. Enter your username and claim code.

  4. Read and agree to the Geneseo Acceptable Use Policy.

  5. Students only - Read and agree to the student code of conduct

  6. Set your password. Passwords should follow all the guidelines shown. If you receive an error, try using a less common word in your password and verify it meets all requirements.

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  7. Your account is now active and can be used to access Geneseo services. Be sure that you setup methods for Self Service Password Reset. Employees and Students are also required to setup Multi-factor Authentication methods.

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Verify you are entering the correct information, check that none of the people with access to your application email have claimed the account already.

Verify that a parent or guardian hasn’t assisted you by going through the claim process on your behalf. If they have not, please contact the HelpDesk.

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Click the link to have a new code generated. Students will receive the code at their application email. For faculty & staff, a new claim code will be sent to the account managers for their department and their supervisor.Th

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