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Authorized users (Deans, Directors, Chairs and Secretaries) will receive a monthly email notification and have online access to telephone services bill detail for their respective departments. Their access will also include the ability to monitor voice usage to determine if misuse or abuse exists and collect and remit payment from employees accordingly. Individual users will not receive notification or have access to the online billing system. In accordance with the campus Voice Services Policy, campus telephone services are to be used for official business related activity only.

How to Access the Department bill online:

1. Use only IE or Safari Chrome as your Browser and click the link in the email notice or myDeptPhoneBill

2. Enter your Geneseo username and password in the Geneseo Central Authentication view, and click Sign in

3. Select Billing from the top menu, then select Department Billing .

4. Authenticate using our routine single sign on process.

5. Click on the icon in the upper-right corner and select Department Manager (note: you will not see this option if you have not been assigned as a Geneseo Department Manager in the Pinnacle system)

6. Select Billing and then Department Billing on the left of your screen.

7. Click on Search to display all bill notices for your department, or click on the calendar next to Billing Date to select a specific monthly bill (bills are run the first week of each month)

8. The bill date(s) will display. Click on the bill date you wish to view, then click on View Report to look at the bill in detail

9. The bill will open as a pdf, with the options to print or save it to your computer

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