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hiddentrue

Step by step guide to upgrade the operating system on personally owned Mac and Windows 10 computers.

Info

For Faculty/Staff Geneseo Owned Computers

If you have a computer provided by the college, upgrading your Operating System is quick and easy. Visit the page for Windows computers-https://geneseo.atlassian.net/wiki/spaces/HELP/pages/edit-v2/122978311 and this page for Mac computers-Updating macOS after Nudge prompts. In most cases the installation will take less than an hour, so make sure to run it when you won't need your computer immediately.  

Before You Start

Warning

Make sure your power supply is securely connected at both ends. Please be connected to a fast and reliable internet connection such as the eduroam wifi , or direct ethernet in your office. Download speeds at home will vary depending on the speed and reliability of that internet connection.

  1. Make sure to backup back up your data. You can find more information at: at Backing up Your Data

  2. Make sure your computer has been updated fully prior to thoroughly before the upgrade using the following articles from Apple and Microsoft:

    1. How to update the software on your Mac

    2. How to keep your Windows computer up-to-date

  3. Quit all your open applications prior to before running the upgrade.

Steps

macOS

  1. For macOS, Apple releases a new major version every year for free.

  2. Follow these instructions from Apple on how to download and install the latest version of macOS.

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  1. For Windows, you can often upgrade your computer by visiting the Microsoft Windows 11 Upgrade Information website.

    1. For help installing Windows 11, visit Microsoft'sWindows 11: FAQ page

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For Faculty/Staff Geneseo Owned Computers

If you have a computer provided by the college, upgrading your Operating System is quick and easy. Visit the page for Windows computers-https://geneseo.atlassian.net/wiki/spaces/HELP/pages/edit-v2/122978311 and this page for Mac computers-https://support.apple.com/en-us/102662 . In most cases the installation will take less than an hour, so make sure to run it when you won't need your computer immediately.  

Troubleshooting

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Troubleshooting

The upgrade is running slowly

The speed of the upgrade depends on various factors, including your internet connection, the age of the computer being upgraded, and the age of the OS running on the computer.

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