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Click on the button titled: Claim An Account
Enter your username and claim code.
Read and agree to the Geneseo Acceptable Use Policy.
Students only - Read and agree to the student code of conduct
Set your password. Passwords should follow all the guidelines shown.
Use long, complex, unique, and secret passwords
A secure password is key to keeping your accounts, data, and info safe. If the internet is a door, your password is the key. You wouldn't leave your door unlocked, so don't leave your accounts or data unlocked.
Long, complex passwords are harder to hack. Create passwords that are at least 14 characters long and use a combo of lowercase and uppercase letters, numbers, and special characters (@,&,?,!, etc.).
Never reuse old passwords or use the same password for more than one account. The least secure password is one that was already hacked!
Never share a password with someone or leave it written where people can see it.
If you think someone knows your password, reset it immediately.
If you receive an error, try using a less common word in your password and verify it meets all requirements.
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Your account is now active and can be used to access Geneseo services. Be sure that you setup methods for Self Service Password Reset. Employees and Students are also required to setup Multi-factor Authentication methods.
Students - missing your account claim email?
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Verify you are entering the correct information, check that none of the people with access to your application email have claimed the account already.
Verify that a parent or guardian hasn’t assisted you by going through the claim process on your behalf. If they have not, please contact the HelpDesk.
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Click the link to have a new code generated. Students will receive the code at their application email. For faculty & staff, a new claim code will be sent to the account managers for their department and their supervisor.Th
Your username is set to 'undefined'.
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Account claim information emails are sent to the applicant email, or the email you applied to Geneseo with. If you no longer have access to this email, please contact the HelpDesk to have a ticket submitted.
User receives a “500 Error” screen during any step of the Account Claim process
Please submit a HelpDesk request with details of at what step in the process they received this error. A 500 error shouldn’t occur during the Claim Account process so this means something is wrong with the app.
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