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This article is intended for users who are installing the Pharos Secure Print client on their personal computing devices. College owned Windows and macOS devices should have the Pharos Secure Printer already installed. If you do not see the Pharos Secure Printer, you can follow the instructions below to manually install it.

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The Linux print scout is limited compared to the Windows and macOS scouts. It only installs a print queue called Secure-Printer. It does not install the Pharos Secure Release application or the Setup Guide. In order to view your submitted jobs, you will need to use the Secure Release mobile application, use a Windows or macOS computer to check the Pharos Secure Release application, or you can view your jobs after authenticating at a Pharos Toshiba printer. 

  1. Download the SUNYGeneseo_LinuxPrintScout.zip file from software.geneseo.edu

  2. Open the SUNYGeneseo_LinuxPrintScout folder after it has unzipped

  3. For Ubuntu Linux, run the following command:

    1. dpkg -i openid-print-scout_2.1.20.0_amd64.deb

  4. For Red Hat Linux, run the following command:

    1. rpm -i openid-print-scout_2.1.20.0_amd64.rpm

  5. A printer called Secure-Printer should now be installed and available for use

Troubleshooting

If you accidentally delete the Pharos Secure Printer after it had been previously installed or if the printer is missing, please restart your computer and login. After a few moments, the printer should recreate itself. 

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