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You can activate your voicemail service from your office phone, from another campus phone or from an off-campus phone. Activating your service will require you to personalize your mailbox by recording your name and a greeting that callers will hear, as well as selecting a personal Phone Identification Number (PIN). |
Steps
Connect to the voicemail system by phone:
From a private office phone → Dial 5999
Enter the initial PIN of 123456 followed by the pound (#) key
If you share your phone line → Dial 5999
Enter your 6 digit ID (mailbox number) followed by the pound (#) key
Enter your initial PIN of 123456 (mailbox security code) followed by the pound (#) key
From off-campus → Dial 585-245-5999
At the sound of the prompter, press the pound # key.
Enter your 4 digit (your extension) or 6 digit (your mailbox number if you share a phone) ID followed by the pound (#) key.
Enter the initial PIN of 123456
From another phone on campus → Dial 5999
At the sound of the prompter, press the pound (#) key
At the sound of the 2nd prompter, press the pound (#) key again.
Enter your 4 digit (your extension) or 6 digit (your mailbox number if you share a phone) ID, followed by the pound (#) key.
Enter the initial PIN of 123456
Personalize your mailbox
Record your first and last name (or department name for a departmental mailbox), followed by the pound (#) key.
The system will play back your name and ask if you want to accept it or re-record it.
Record a new personal greeting that callers will hear, followed by the pound (#) key.
The system will play back your greeting and ask if you want to accept it or re-record it.
Enter a new PIN (It must be a minimum of 6 digits in length)
Confirm your PIN by entering your PIN again.
Hang up
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