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This article explains the policies for creating and editing self help documents. Use the “Self-Help Article Template” or “Brightspace Self Help Template” for all new documents. |
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1. New Page
New Page
Click on the
button on the top menuSelect Page from the drop-down
2. Restricting Access while creating a new page
Click on the lock
icon under the search bar to open the Restriction Manage Access windowClick on the drop down arrow and choose “Only specific people can view or edit “
In the “Enter a person or group” field and type Wiki-CITEditors
Select
and click 
This will add that group with edit access
Click
to save and close the Manage access window
3. Apply the Self Help Article Template
From your new page, scroll to the bottom and click on the Self Help Article Template
Please do not alter the names of provided section headers nor change the template's default font family or sizes.
Delete optional ones that are not used.
Create additional headings with Heading 1 format.
Give this page a title: Enter the page title in the
Excerpt: Write a friendly overview of what the article is about in this section
Before You Start: Optional section using a bulleted list. Please follow the guidelines at CIT Self Help Guidelines
Steps: Break down your steps in a logical manner.
Use a numbered list for ease of reference.
Insert your steps.
You can also copy and paste or drag-and-drop images into your instructions.
For more than 10 steps, consider breaking into different sections.
Info Panels: Use to highlight information in a colored panel
Two info panels are included in the Self-Help Template
Info Panel
Caution Panel
To add more info panels, Click the + sign on the top navigation menu and select Info Panel
Seek review and input from colleagues and your manager
When approved, remove viewing restrictions
Enter information, including hidden page propertiesto place it on your page.
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Is it time to review a Self Help document you are responsible for? /wiki/spaces/HELP/pages/77922493 |
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Best Practices
Adhere to all typeface and image best practices:
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